People Development
If only we could pick and choose the bits we want to make the perfect employee!! In reality of course you can find incredibly talented people with many skills and attributes but there is always room for improvement and through development of your people your business will grow and prosper.
At Tickety-Boo Training we recognise that through the development of your people, your organisation can drive change and improvement. Therefore our focus on the softer people skills, through programmes designed specifically to suit your requirements, encourages individuals to break habits and change practices taking ownership and responsibility for the success of their teams and your organisation.
A selection from our bespoke programmes contents include:
Developing Personal Effectiveness
- Communication Skills and Effective Rapport Building
- Confidence levels
- Self esteem
- Personal Assertiveness
- Conscious competence
- Transactional analysis
Effective People Management
- Leading Change
- Managing Conflict
- Time management techniques
- Organisation and Delegation
- Motivational techniques
- Coaching for personal and organisational development
- Mentoring
Effective Performance Management
- Objective setting
- Team dynamics and team role development
- Conducting Appraisals and effective reviews
- Delivering and receiving effective feedback
Creating and maintaining a culture of Life Long Learning and Development
- Personality profiles and celebrating the differences
- How people learn
- Continuous Improvement
- Career planning and continuous professional development
Brand Development
- Translation of Brand development from marketing jargon into realistic, practical operational terms
- Cascading of the organisational DNA, ethics and values to guest, members and customers
- Creating a culture of acceptance and understanding of all Brand benefits, improving sales increasing rapport and ensuring returning custom
Building the Team
- Team dynamics and relationships
- Belbin team roles
- The Wisdom of the Geese
- Leading teams
- Empowering the Team

